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Inside the Machine: What building a story bank looks like in practice
We talk a lot about the philosophy of a story bank - how it de-risks institutional memory, stops beneficiary fatigue, and saves you from the funding report scramble. But what does it look - it should be a simple, highly intentional sheet designed for one specific function: instant, high-speed retrieval.

Steshia Monserrate
Jul 144 min read


Your annual report deserves more than just one day of attention
What if we stopped treating the annual report as a publication event, and started treating it as a year-long communications asset?

Steshia Monserrate
Jun 63 min read
If you changed the name, would anyone notice?
The temptation is real. Let AI do the heavy lifting and move on. But let me ask you this - if you changed the name of the programme participant or your organisation in your last AI-assisted communication, would anyone notice? In social impact communications, that question matters more than anywhere else. Here are the pitfalls I have learned to avoid and the expertise I bring as a human communicator into the work. Steer clear of the AI-processed polished slop The communities

Steshia Monserrate
Mar 103 min read
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